Data Privacy Statement
Thank you for your interest in our web site C3 portal and our company—Amann Girrbach AG.
Who we are:
The party responsible for processing data is
Amann Girrbach AG, FN 232930w
6842 Koblach, Austria
You can reach us at:
The data privacy officer in our company can be reached at:
We process your personal data exclusively within the provisions of the General Data Protection Regulation (GDPR) and the Austrian Data Protection Act (Datenschutzgesetz, DSG). In this statement you will find all relevant information about the type, extent, and purpose of the collection and use of personal data.
What are personal data?
The term “personal data” is defined in Article 4(1) of the EU General Data Protection Regulation (GDPR) as “any information relating to an identified or identifiable natural person.” This includes any personal information such as your name or email address as well as your surfing habits and communication behavior.
Processing of personal data
We process those personal data that you provide to us as a user of the website and/or as a customer as part of a query and/or registration or to conclude a contract. The data are processed to answer questions you ask, to initiate business with new customers or to handle business with existing customers, to provide our customer support or for technical support, and for the operation, administration, and optimization of our website.
If you provide your email address when you place an order, we use the email address that you provide to regularly inform you about news related to similar products and current product offers from Amann Girrbach AG. If you decide that you would no longer like to receive information and offers, you can opt out from the use of your data for this purpose. Use the contact details given here.
We are also entitled to use the contact details provided by you for the purposes of advertising (by email) if you have expressly consented to the use of your data for marketing purposes, newsletters, customer satisfaction surveys, and information about current competitions and social media campaigns. You can withdraw your consent at any time by informing us by email firstname.lastname@example.org about your withdrawal or use the “Unsubscribe” link included in the footer of our marketing emails. Processing of your data remains lawful until the withdrawal of your consent.
The legal frameworks for the data processing are
- Consent as defined by Article 6(1) point a of the GDPR, particularly as part of the registration.
- Entering into and performance of a contract as defined in Article 6(1) point b of the GDPR.
- In order to be able to properly perform the contract, we must process your personal data.
- Marketing and advertising as defined in Article 6(1) point f of the GDPR. As an interested party in our offer, we would like to promptly and specifically inform you about news and offers related to our products.
Use and disclosure of personal data
If you have provided personal data as a user of our website and/or as a customer, we use these data exclusively for the purpose of answering your queries, performing contracts, and technical administration.
Personal data are only disclosed and/or otherwise transferred by us to third parties if this is necessary for the purpose of performing a contract and/or for invoicing purposes or if you as a user and/or customer have previously consented to this. As a user of the website and/or as a customer, you have the right to withdraw any consent that you have given at any time with effect for the future. As a result of withdrawing your consent, the lawfulness of any processing carried out on the basis of the agreement up to the time of the withdrawal is not affected.
The stored personal data are deleted if you as a user of the website and/or as a customer withdraw your consent to the retention of the data, if your data are no longer required to satisfy the purpose associated with the retention, and/or if their retention is or will be prohibited for other legal reasons. Data for invoicing purposes and accounting purposes are subject to the statutory obligation to retain data in accordance with the Austrian Federal Fiscal Code and are not affected by a request for deletion.
Which (personal) data do we process?
- Cookies and analytics services
- Registration data
- Server log files
Cookies & analytics services
Cookies are small text files that are placed by the server on your browser (e.g., Firefox, Chrome, Internet Explorer, etc.). They can only be read by the server that placed them.
Cookies cannot cause any harm to your computer because they are passive text files that cannot contain any viruses or malware. We cannot identify any persons using the cookies that we place through our website; instead we can only generate quantitative analyses.
You can look up on your computer which cookies you have saved and regulate how the cookies are handled yourself.
You can find instructions here for deleting cookies from standard web browsers:
- Google Chrome: https://support.google.com/accounts/answer/32050?hl=en
- Windows Internet Explorer:https://support.microsoft.com/en‐us/help/17442/windows‐internet‐explorer‐delete‐manage‐cookies
- Firefox: https://support.mozilla.org/de/kb/cookies‐loeschen‐daten‐von‐websites‐entfernen
- Safari: https://support.apple.com/kb/PH21411?viewlocale=de_DE&locale=de_DE
Blocking third‐party cookies
To prevent cookies being placed by advertisers, you can also block third‐party cookies in your browser. You can find instructions to do this here for the most common browsers:
In Safari from Apple third‐party cookies are blocked by default.
You can find instructions for completely blocking cookies in your browser or blocking cookies from certain websites here:
In addition or as an alternative to this, you can also use browser add‐ins such as Ghostery (for all standard browsers), Disconnect, or Noscript (for Mozilla). Such tools give you transparency about which types of trackers are placed on the websites you visit and enables you to individually permit or prevent them.
If you delete or block cookies, you may not be able to use certain functions on the websites (e.g., preferences and language settings).
Please also note that by completely blocking cookies, the cookie banner appears on each page that is accessed and also that by clicking on “Agree” they do not permanently disappear because the cookie that is required for this purpose cannot be placed.
On the C3 Portal the following cookies are placed:
Google Analytics cookies
- Legitimate interest: The analysis of the visitor statistics for our website is used to optimize our content offering for our visitors. We use Google Analytics to measure which of our website contents are accessed for how long, from which countries and cities the users come, and with which devices and browsers (e.g., iPhone, Android, Firefox, Chrome) they access the website. This is valuable information for us so that we learn which contents are well received and with which devices and browsers our pages are preferentially used.
- The cookies placed by Google Analytics are generally saved for two years.
- The information generated by the cookie about your usage of this website is usually transferred to a Google server in the USA and saved there. We have activated the IP anonymization of Google Analytics. This means that your IP address is truncated by Google within the member states of the European Union or other contracting states to the Agreement on the European Economic Area before being transferred to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there.
- You are at liberty to install the browser add‐on to deactivate Google Analytics to prevent your data being released for processing.
- Alternatively, you can also use the abovementioned options to block cookies and trackers within your browser settings (depending on the availability for the browser).
Registration data in business dealings – B2B
In the course of initiating and handling business (contract performance and customers’ use of the services provided by Amann Girrbach AG) with our customers, we save contact data, contract data, accounting data, and correspondence.
- For new and existing customers the processing of data is necessary to perform the contract and/or pre‐contractual measures.
- For potential customers we invoke the legal framework of our legitimate interest in pursuing the business.
- In the context of invoicing deliveries or services, we are obliged on the basis of the Austrian Federal Fiscal Code (Bundesabgabeordnung, BAO), the Austrian Commercial Code (Unternehmensgesetzbuch, UGB), and the Austrian Value‐Added Tax Act (Umsatzsteuergesetz, UStG) to retain personal data for the purposes of calculating and reporting taxes as well as the bookkeeping obligations that apply to us. We are unable to comply with our obligations if we do not provide your data.
- We process the data of existing customers for as long as the contractual relationship is maintained. Once this has ended we store these data until the statutory retention periods have elapsed.
- All accounting data, accounts, receipts, statements, etc. are generally stored for 7 years in accordance with the legally prescribed storage periods and are then deleted or anonymized.
- Personal customer data are stored by Amann Girrbach AG for as long as required for fulfillment of the obligations pertaining to this company or for as long as the company is entitled for the purpose of defense against any valid claims asserted against the company.
- Apart from our internal authorized employees, accounting data are forwarded where necessary to our tax consultant (and thus to third parties).
With your consent, you can subscribe to our newsletter in which we inform you about our current events and other news related to our company. The services that have been applied for are stated in the consent form.
To subscribe to our newsletter, we use the double opt‐in process. This means that after you have registered, an email is sent to the email address you gave in which we ask you to confirm that you want us to send you our newsletter. If you do not confirm your subscription within 3 business days, your information is blocked and is automatically deleted after one month. We also save the IP addresses that you used and the time of your registration and confirmation. The purpose of this process is to verify your subscription and, if necessary, to be able to clarify any possible misuse of your personal data.
The only mandatory field for sending the newsletter is your email address. Providing other specially marked data is voluntary as a matter of principle and is used to be able to address you personally. Any data that we require for other purposes in a form are identified where applicable as mandatory fields. After your confirmation, we save your email address for the purpose of sending the newsletter. The legal framework is Article 6(1) section 1 point a of the GDPR.
You can withdraw your consent to sending the newsletter at any time and unsubscribe to the newsletter. You can state that you are withdrawing your consent by clicking on the link provided in every newsletter email, by sending an email to email@example.com, or by sending a letter to the contact details stated in the masthead.
We point out that we analyze your usage behavior with the sending of the newsletter. For this analysis the emails we send contain web beacons or tracking pixels that are single‐pixel graphic files that are saved on our website. As part of the analyses, we link the data that is automatically collected when visiting the website (see above) and the web beacon with your email address and an individual ID. The data are collected exclusively anonymously, the IDs are thus not linked with your other personal data, and a direct link to a particular individual is not possible. The legal framework is Article 6(1) section 1 point f of the GDPR.
You can object to this tracking at any time by clicking on the separate link that is provided in every email or informing us by other means. The information is saved for as long as you are subscribed to the newsletter. After unsubscribing, we only save the data anonymously for statistical purposes.
Server log files
Amann Girrbach AG collects data about access to this website and saves these as server log files. The following data are recorded in this way:
- website visited
- time of the access
- quantity of data transmitted in bytes
- source/link from which you reached this page
- browser type used, browser version, referrer URL
- operating system used
- IP address used
Your rights relating to your personal data
You can exercise at any time your rights of access, rectification, deletion, limitation, data transmission, and objection against data processing.
Upon written request we are happy to inform you at any time about the personal data we have saved about you. Please direct your queries in this regard to firstname.lastname@example.org.
If the data we have relating to you is not correct, please inform us. We will immediately rectify any errors and inform you about this.
If you no longer want us to process your data, we ask that you inform us of this without a form at email@example.com . We will of course immediately delete your data and inform you about this. If there are compelling legal reasons that prevent deletion, we will immediately inform you about this.
You also have the right to limit the processing of your data and any data transmission. If you are of the view that the processing of your data contravenes Austrian or European data protection law and that we have violated your rights as a result, we ask that you contact us at firstname.lastname@example.org to clarify any issues.
You also have the right to lodge a complaint with the Data Protection Authority at email@example.com or a European regulatory authority or to appeal to the courts.
If we process your data on the basis of your consent, you can withdraw this simply by sending us an email. Processing of your data remains lawful until you withdraw your consent. You can contact us about this at firstname.lastname@example.org.
Right to make amendments
This data privacy statement refers to the currently valid law. We expressly reserve the right to make future amendments and adjustments to the information referred to. We therefore recommend that you regularly read this information so that you remain up to date with the use of personal data and data privacy at Amann Girrbach AG. The current valid version of our data privacy statement can be accessed at: https://portal.amanngirrbach.com/en/dataprotection